Direct Routing as a Servicefrom Optivoice
Integrate phone calling functionality with Microsoft Teams in a simple and efficient way
With Direct Routing from Optivoice, you call and receive phone calls directly from Microsoft Teams
Integration
You can receive and make phone calls and use features like chat and video conferencing, all within the Microsoft Teams platform, without any separate apps or tools.
Scalability
The solution can be tailored to your company's needs. This can include adding new users or assigning new phone numbers without the need for additional hardware.
Fast migration
The migration process is easy and efficient - depending on complexity, the system can be up and running the same day. You can use existing numbers or request new numbers.
Integrated calls in Microsoft Teams
Direct Routing as a Service is a unified communications solution that allows users to make phone calls from Microsoft Teams via traditional telephony.
This solution eliminates the need for additional telephony infrastructure and provides users with a streamlined and integrated experience within the Microsoft Teams platform.
Manages phone numbers from a single system
After implementing Optivoice’s Direct Routing, number inventory and dial plans are all controlled on one system. Additions, moves and changes have never been easier.
Additional functions
With Direct Routing from Optivoice you can benefit from extended functionality such as:
- Call handling and routing by department
- Auto Attendants (IVR)
- Personalised welcome messages
- Automatic call recording
- Call queues
- Advanced reporting and analysis
Optivoice - Microsoft partner
As a Microsoft partner, Optivoice provides you with the right Microsoft 365 packages that make it easier for you to organise your work and collaborate as a team.
Among our clients
