Optivoice Portfolio
Tap into the wealth of experience from the Optivoice team, garnered through tailored collaborations with clients across diverse industries and unique requirements.
We have implemented projects in various fields of activity, adapted to the specific requirements
Administration
The challenges of any state institution are to make the activity more efficient and reduce costs. A cloud communication system allows access to the latest communication technologies with minimal investment.
- instant messaging and file transfer between interiors
- audio or video conferencing included
- user-friendly web interface
Online trading
Whether you’re a one-man-show or have a whole team helping you, the professionalism with which you treat your customers will help you stand out from the crowd and stand out in the marketplace.
Manage all your communication in one place.
- livechat
- CRM integration
- Whatsapp Business integration
Delivery
In a dynamic, competitive and fluctuating market, you can succeed by using modern and efficient communication systems that bring the communication process up to the quality of the products offered.
- automated telephone order taking
- existing customer recognition
- call recording
Education
Facilitating real time students’ access to information and effective collaboration with them means providing them with the latest means of communication.
- online courses up to 250 participants
- mobile consultants
- online admission via WebRTC technology
IT
Optivoice’s innovative solutions take IT business to a new level by adopting a modern communications system and automating costly and time-consuming processes.
- remote support directly in the browser
- intelligent virtual assistant
- internal chat
Financial
Financial institutions keep pace with technological change. You can take advantage of the latest communication solutions to give your customers a top 10 customer experience.
- telephone survey
- text2speech & speech2text
- pre-recorded messages
Logistics
Leave the communication logistics to us and enjoy the benefits of the latest communication solutions. You have control over the activity and full mobility.
- detailed and programmable reports
- order status info
- mobile applications
Production
Fast communication between departments, quality communication with suppliers and customers are vital for the production flow to go smoothly.
- IP phones for industrial environments
- fax2mail
- call forwarding
Health
A complete medical act involves openness to the patient and excellent communication with the patient. Modern clinics and hospitals pay special attention to modern communication solutions.
- call-center patients
- telemedicine
- hourly call routing
Services
The first step in providing quality services is to build a modern communications system that gives you powerful features at low cost.
- greeting messages
- webinars
- API integrations
Tourism
Constant and quality communication with tourists paves the way for a long-lasting relationship. Use modern means of communication to keep them coming back, whether you’re a hotel, hostel or travel agency.
- hotel module
- IVR with hourly routing
- automatic promotional dialing
