Optivoice Solution for Business phone system
More than just a PBX. An integrated, easy-to-use, scalable and secure communications system based on the latest technologies.
Optivoice helps you get rid of the worry of choosing and configuring your phone system, so you can focus on growing your business
Powerful features
Communicate efficiently, through a modern and easy to implement system! You get access to a high-performance communications system and can choose from a wide range of available features, the ones you need.
Easy setting
Without requiring specialized technical staff or advanced IT knowledge! We offer you directly configured equipment and applications, initial system setup and on-demand changes, technical support when you need it.
Reduced costs
Forget about the cost of purchasing and maintaining equipment! Optivoice can provide you with a 100% cloud-based, fully scalable communications system so you always pay only for what you need.
Complete call-center functionalities
A telephone system does more than just receive and initiate calls.
It focuses on streamlining communication both with customers and/or suppliers, as well as communication between employees, better collaboration and optimization of costs and business.
Full communication
- telephony
- chat
- videoconference
- fax2mail
- intercom
- social media
Mobile office
- webmeeting
- mobile applications
- presence status
Management system
- management console with CPU and memory performance information
- PBX status - SIP trunks, extensions, calls, backup, etc.
- license information
- activity logs and updates
Reporting and statistics
- customizable reports
- programmable reports
- email submission
Multiple integrations
- CRM
- ERP
- Microsoft Teams
- Microsoft 365
Installation options
Hosted in the Optivoice cloud
you can take away any worries related to installation and configuration, monitoring and diagnostics; the platform is installed on a virtual machine in the Optivoice data-center, so the system will be permanently up and running and monitored by the team of certified 3CX technicians
Hosted in a third-party cloud
you can use Google Cloud, Azure, Amazon, DigitalOcean or Vultr
Installed on a virtual server under your control
you can create a virtual machine in your own infrastructure; you can use VMware, Microsoft Hyper-V Server, KVM or Citrix XenServer virtualization systems
Installed on hardware
can be installed on Windows or Linux; we recommend installation on specific equipment such as the Telephony Appliance VoIP only beroNet, which you can see in our on-line store
How to use
Mixed hardware-software based system
the platform can optionally be installed on hardware equipment; the platform has a built-in CTI module for easy configuration of the desk phone; IP phones using the SIP standard can be used; we recommend SNOM, Yealink or Fanvil phones
Software based system
the platform includes free PC applications (Mac, Windows) or softphone (Android, iOS), so the phone system can be entirely software-based, without any hardware on the premises; for PC applications, we recommend the use of dedicated call-center headsets: Jabra, Poly, SNOM, Yealink
Costs
The following cost categories should be considered for the construction of the telephone system:
- PBX software license: depending on the number of simultaneous calls allowed and functionalities
- Hosting or hardware for installation
- Technical support for configuration, monitoring and diagnostics
- Telephone service: monthly subscription depending on the number of simultaneous calls, the allocated telephone numbers and the package of minutes included
- Hardware equipment: telephones, call-center headsets, IP adapters, gateways, conferencing equipment
- Initial system installation and configuration, equipment configuration and third-party applications integration
Among our clients
