3CX system
The most powerful unified communications system.
One tool brings together all communication and collaboration applications.
With Optivoice and 3CX you get a globally recognized communications system for innovation and cutting-edge technology
Full control
Detailed reports on the entire communications system and employee activity, regardless of location. Available on any internet-connected device and with full data security.
Easy installation and administration
Directly configured equipment, fast system setup, user-friendly web interface for shared management of phones and softphones, requiring no IT knowledge or training.
Reduced costs
Save up to 80% on phone and travel costs! You don't tie up money in equipment and maintenance and you always have an up-to-date communications system.
Complete call-center functionalities
Unified communications software platform puts you in total control of your business, unifies communication and collaboration software in a single tool, brings locations and people together and gives you extended mobility
The 3CX system(www.3cx.com) is a VoIP software PBX designed on an open platform and compatible with popular IP phones and SIP trunks, both on-premises and in the cloud.
Telefonie
- Trunchiuri SIP naționale și/sau internaționale
- Rutare personalizată per număr
- Apeluri simultane pe același număr
- Aplicații PC/mobil (IoS&Android) incluse
- Fax2mail
Videoconferință
- Fără limită de timp și fără instalare de aplicații
- Până la 250 de participanți
- Partajare ecran și partajare documente
- Chat și sondaj în timp real
- Wallboard și chalkboard
Chat intern cu indicator de prezență
- Comunicare text instant între interioare
- Status de prezență
- Transfer de fișiere
- Facilitează comunicarea internă
- Crește productivitatea
Live Chat
- Inclus gratuit
- Comunicare text cu vizitatorii site-ului
- Mesaje răspuns predefinite
- Transformare click din chat în apel
- Cozi de chat
Text2speech si Speech2text
- Robot telefonic automatizat
- Fără operator uman
- Înțelegere solicitare verbală a apelantului
- Transcriere conversație pe email
- Răspunsuri create în timp real
Intercom
- Pentru ușă, parcare sau bariere de securitate
- Răspuns direct de pe extensie
- Apel voce/video
- Compatibil cu orice interfon IP
- Anunțuri prin boxe/căști către întreaga companie
Modul hotelier
- Integrare cu Protel, roomMaster, Micros-Fidelio, etc.
- Setare nume oaspete
- Check-in/check-out
- Setare status cameră direct de pe telefon
- Alarmă trezire
CRM integrations
- Automated with known CRM/ERP
- Via API with your own CRM
- Microsoft365 and Teams
- Whatsapp Business and Facebook
- Websitechat
3CX licences
Core PBX Features | Pro | Enterprise |
|---|---|---|
Extensions | Unlimited | Unlimited |
Apps: Windows and Web Client, iOS, Android | ||
Phone Directory | ||
Headset Integration | ||
Call Parking / Pickup | ||
Call Logging | ||
Ring Groups | ||
Choose SIP Trunk | ||
Auto Attendant | ||
Inbuilt SBC for Offsite Phones | ||
Busy Lamp Field (BLF) | ||
Multi-level IVR | ||
Voicemail Transcription | ||
Intercom / Paging / PA Announcements | ||
Integrated Fax Server | ||
VMware / Hyper-V / KVM | ||
Custom FQDN | ||
Custom SMTP Server | ||
MS 365 Integration | ||
Google Workspace | ||
Hotel PBX (Self-managed only) | ||
Multi-Tenant (16SC+) | ||
Grafana Reporting (16SC+) | ||
Data Connectors (PostgreSQL/ Google BigQuery/ Grafana) (16SC+) |
Video Conferencing | Pro | Enterprise |
|---|---|---|
3CX Meet Link | ||
Polls | ||
PDF Sharing | ||
Screen Sharing | ||
Remote Assistance | ||
Whiteboard | ||
YouTube Integration | ||
Max no. participants | 100 | 250 |
Call Center Features | Pro | Enterprise |
|---|---|---|
Call Queues | ||
Call Recording | ||
SLA Alerting | ||
Switchboard | ||
Wallboard | ||
Callback | ||
Barge in / Listen in / Whisper | ||
Call Reports | ||
CRM Integration |
Enterprise Features | Pro | Enterprise |
|---|---|---|
Call Flow Designer
| ||
Hot Desking | ||
Scheduled Restore | ||
Connect Remote Offices (Bridges) | ||
Inbuilt Failover | ||
Start / Stop Call Recording Rights | ||
Custom IP Phone Logo | ||
Standby License | ||
MS Teams Direct Routing Integration (16SC+) | ||
Xapi/Call API (8SC+) | ||
Onboard MCU (32SC+) | ||
Skill-based Routing |
AI Features | Pro | Enterprise |
|---|---|---|
Voicemail Transcription
(8SC and up 3CX AI will transcribe free) | ||
Google Gemini Support
PRO – Voicemail Only | (VM) | |
Open AI
PRO – Voicemail Only | (VM) | |
Call Transcription | ||
Call Analytics | ||
3CX AI |
Prices
Sim. calls | Pro | Enterprise |
|---|---|---|
8 SC | €350 | €425 |
16 SC | €750 | €950 |
24 SC | €1,095 | €1,350 |
32 SC | €1,395 | €1,750 |
48 SC | €2,195 | €2,750 |
64 SC | €2,895 | €3,695 |
96 SC | €4,495 | €5,650 |
128 SC | €5,995 | €7,495 |
192 SC | €8,995 | €11,250 |
256 SC | €11,995 | €14,995 |
512 SC | €18,995 | €23,750 |
1024 SC | €34,995 | €43,750 |
Among our clients
