Why a virus shouldn’t disrupt your business.

Why a virus shouldn’t disrupt your business.

Companies around the world are reacting differently to Covid-19, asking employees to work from home, banning travel or postponing events and trade fairs.

Organisations face challenges around speed of response in terms of both employee health and wellbeing and disrupted supply chains. All this can have a huge impact on the well-being of the company and the economy as a whole.

It is therefore essential not to let panic overwhelm us, but to make sure that plans are in place to ensure business continuity so as to minimise financial losses and protect the company as far as possible.

Pandemic checklist to help you minimise your risk:

  1. Identify key staff
  • Designate someone to coordinate communication activities and strategies during the pandemic.
  • Develop a communication plan to employees outlining how the company will respond to shutdown scenarios or possible workplace infections.
  • Establish minimum staffing needs, for key points in the business, in case you have to operate with a reduced workforce due to illness.
  • Identify the top employees and make sure other members have received the right training to replace them.

2. Be prepared for remote working

  • Analyze the technology, including bandwidth, security and connectivity needed to support employees working from home.
  • Provides training to staff on the remote use of communications tools such as video conferencing.
  • Analyses and prepares a work transfer strategy for the functions and processes that can be transferred.
  • Start preparing as soon as possible! Test remote working!

3. Keep your employees well informed

  • Make sure all employees know what to do to avoid crises and panic.
  • Inform them about who to contact, when and how, for every possible scenario.
  • Review your company’s HR policies and advise your employees of their rights in the event of quarantine and imposed time off.
  • Analyze health insurance to determine what may or may not be covered in the event of a pandemic.

4. Communicate with partners

  • Get in touch with your vital suppliers and vendors to find out where they stand.
  • Identify operational and revenue impacts.
  • Consider alternative suppliers before the need arises.

Using the right tools to communicate

  • Effective responses and prevention of disruptions depend on careful planning as mentioned above, but also on the use of communication solutions that can respond to needs.
  • Choose a video conferencing solution that can allow you to easily communicate with a large number of people, without having to pay large amounts for monthly licenses or usage.
  • Make sure both audio quality and video capabilities are high. There’s nothing worse than audio interference when you’re trying to communicate with a group of people. Good video quality will also help employees feel like they’re still part of the team, even if they’re not in the same room.
  • Help employees share their ideas and work. Choose a solution that includes screen sharing options for remote support, as well as the ability to upload PDF files and share documents with your group.

Webinar

Starting today, we will be scheduling online presentation sessions to explain Optivoice solutions and equipment useful in their use.

The first presentation, tailored to today’s needs, especially for schools and teachers, will provide details on how to use the 3CX Webmeeting solution. To participate in this session, you can register with one click on our online presentations page:

Online Presentations

We look forward to seeing you!

Looking for a good solution for online learning? WebMeeting comes to your rescue!

Looking for a good solution for online learning?

WebMeeting comes to your rescue!

3CX WebMeeting is the ideal distance learning tool for delivering content to pupils and students. Working with the latest browsers on major platforms and without the need to install or configure complex options, WebMeeting can instantly give you a virtual classroom. Flexible solutions and collaborative features make it ideal for educational content.

Scheduled or at your request

Your courses with students can be planned or created ad hoc. WebMeeting allows you to work with scheduled or on-demand video conferences. To start a course on the spot, click on “WebMeeting” in the Web Client and add the email addresses of the participants you want to invite.

If you want to schedule a new video conference course simply go to “Schedule Conference” in the Web Client and:

  1. Choose “Video” mode, set the time and add details about the meeting, such as “Subject” or “Notes”.
  2. Choose “Webinar” under “WebMeeting Profile” and change the settings accordingly.
  3. Add or import contact details or email of participants and click on “Create Meeting”.

Suggestion: You can add participants by importing a CSV file of the form:

  Name First name , adresă.email@exemplu.com

Present, discuss and chat

Offering them student content in the virtual classroom, WebMeeting allows you to:

-Control what you transmit to the audience – During the lecture/webinar/presentation you can disable the microphone and/or camera of each participant. These features allow you to focus on your content first, while receiving feedback and questions from participants via the included chat function.

-Hostinteractive discussions -Leave the microphone and camera to all participants started for interactive question and answer sessions.

Share and work with documents

Among WebMeeting functionalities include presentation tools and document sharing, ideal for teachers teaching online.

These include:

Screen sharing – There’s no better way to explain to students what you want to say than through screen sharing. You can share the whole screen, a specific window or browser. Students retain what they see more easily!

Document sharing – Just click on “Share PDF” to upload your PDF files to your repository and use them easily throughout the course. While sharing a document, you can use the built-in pointer and writing and drawing tools to present your material in style!

Whiteboard mode – Switch to “Whiteboard” for maximum freedom of expression so that you use the tools WebMeeting presentation like writing or drawing on a virtual whiteboard.

Create polls – Click on “Start a new Poll” and create question and answer polls multiple, which you can use as tests for your students, forms for feedback or voting tools. This tool allows you to set a time duration to complete the questionnaire and better manage the time allocated to the course.

Record and post sessions

All your WebMeeting sessions can be recorded at HD video quality and downloaded for further processing and archiving. Online course registration allows you to provide online learning modules to students who were unable to attend to the scheduled online course or use them as reference material for further study. Using WebMeeting to record sessions you can:

– You improve your skills as an educator by analysing your teaching methods and student response.

– Create a virtual library of the material taught and have it distribute on other platforms such as YouTube or your website.

– You keep an archive of the session, e.g. for the history logging or for compliance with organisational rules and regulations.

If you want to learn more about personal data protection or want to test the WebMeeting, you can start by following this link. Optivoice team is at your disposal with answers to your questions!

Use your own device and work from home (BYOD)

Use your own device and work from home (BYOD)

The emergence of the global Covid-19 virus pandemic has highlighted the fact that professionals need communications solutions to help them whether they are in the office, on the road or at home.

Flexibility towards remote working is at the forefront and Optivoice and 3CX supports you by providing you with the solutions you need to be able to perform your tasks remotely, on your own device, without having to take home and set up other equipment!

On the couch, in the kitchen or in the car: Communicate from wherever you are

Communication is key, especially during quarantine: with 3CX mobile apps on your device you can keep the lines of communication open and deal with any situation that comes your way, wherever you are.

You’re free to initiate calls, chat conversations, face-to-face meetings or webinars via video conferencing with WebMeeting.

No need to install additional equipment or make complex settings. Just get in touch with the platform administrator for help preparing the 3CX Android/iOS app for your tablet or phone and you’re ready to go!

Maintain work-life balance,

on the same device

Using your own device with 3CX allows you to stay in the game, stay safe and be productive all at the same time. It also helps you keep business-related data and activities separate from personal data with these options:

  • Set your status appropriately to inform your colleagues whether you are available or not.
  • Manages incoming calls by logging in and out of the appropriate queue.
  • Use the app’s chat feature for work-related conversations and keep your personal conversations separate.
  • Use the group filter in Contacts to separate work-related contacts from personal contacts on your Android or iOS device.
  • The app’s permissions offer strict privacy, restricting access to your personal data.

With the 3CX app on your device, you can maintain a balance between work and personal activities, keeping an active professional presence wherever you are. This is all the more important now in these changing and challenging global conditions.