5 years of 5 stars – Optivoice – Titanium 3CX Partner

5 years of 5 stars – Optivoice – Titanium 3CX Partner

We are pleased to announce that Optivoice continues to be a 3CX Titanium Partner for the 5th consecutive year!

This remarkable achievement underlines our commitment to quality communication and collaboration services.

As a Titanium Partner, we strive to provide the best solutions and leading technical expertise. Our priority is to ensure that our customers’ experience exceeds all expectations. This success is the result of the constant efforts of our team and the support of our customers.

Thank you all for your trust and support during these 5 years!

Jupiter Systems – a new partnership for Optivoice

Jupiter Systems – a new partnership for Optivoice

Jupiter System - partener Optivoice

We are proud to introduce our new Optivoice partner - Jupiter Systems, a leader in real-time collaborative visualization solutions.

With over 40 years of industry experience, US-based Jupiter Systems is redefining the standards of collaboration in enterprise environments through innovation and exceptional quality. Ultrawide 21:9 displays developed by Jupiter Systems have become synonymous with performance and efficiency, providing state-of-the-art visual solutions that transform the way teams interact with information.

Jupiter Systems partener Optivoice

By collaborating with Jupiter Systems, Optivoice is bringing advanced technologies to your business devices for the first time in Romania, reinforcing its commitment to providing leading-edge solutions in telecommunications and collaboration.

Yealink, Jupiter, Optivoice: Partnership for Signature Teams Rooms

With Jupiter’s ultra-wide displays, coupled with Yealink’s all-in-one 360-degree cameras, implementing the Microsoft Teams Signature Rooms Front Row concept becomes simple and efficient, helping to transform online meetings into authentic, participatory experiences.

Microsoft Teams Signature Rooms
Microsoft Teams Rooms

As a partner of Microsoft, Yealink and Jupiter Systems, Optivoice offers you complete and advanced unified communications solutions. With our expertise in implementing the Microsoft Teams Signature Rooms concept, we’re ready to bring the benefits of more efficient and engaging business collaboration to our customers.

Optivoice - partnering for performance in the world of unified communications.

New Optivoice partnerships

New Optivoice partnerships

Optivoice becomes the first certified partner of Pexip in Romania

We are proud to announce our partnership with Pexip – a globally recognized platform for its enterprise-grade secure videoconferencing solutions.

In a world where data security is becoming increasingly important, Pexip offers comprehensive security measures to protect the privacy and integrity of its customers’ communications.

From end-to-end encryption, multi-factor authentication and protection against DDoS attacks, Pexip guarantees the highest level of security for its online communication and collaboration solutions.

Optivoice is Pexip’s first certified partner in Romania and we are pleased to offer our customers high quality and safe solutions.

Audiocodes Partnership

AudioCodes is a leading provider of advanced communications software, products and productivity solutions for the digital environment. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for the delivery of unified communications, contact centers and hosted business services, either in the cloud or on-premises.

By partnering with Audiocodes, Optivoice will be able to deliver direct routing service implementation for Microsoft Teams to its customers.

10 years of Optivoice

10 years of Optivoice

We are celebrating 10 years of activity and we are pleased to present the new Optivoice image!

We’ve updated our look and feel, but behind the new image we’re still the same enthusiastic and energetic team, ready to support you with the best communication solutions and even more motivated to deliver an outstanding experience.

Over these 10 years, communication has changed significantly and the focus has shifted from voice and telephony to video conferencing and team collaboration tools. We have seen change as a challenge and have always adapted our portfolio of services and products, providing you with innovative solutions and cutting-edge technologies.

Our new slogan “Meeting your needs” perfectly reflects our goal of transforming complex technology into customised solutions tailored to your needs. It is an expression of our experience and how we use it to provide you with the optimal communication solutions, perfectly tailored to the needs of each individual client. Thus, the rebranding of Optivoice naturally represents the evolution of our company as we continue to innovate and offer you the best solutions.

Our goal remains the same: to help you stay connected and productive, whether you work from home or collaborate with colleagues around the world.

Thank you for joining us and we invite you to stay tuned to discover the news and special offers we are preparing to celebrate 10 years of Optivoice together!

Discover this month's offers in the Optivoice shop

3CX news in 2022

3CX news in 2022

Optivoice and 3CX

For the third consecutive year, Opticom remains the only Titanium partner of 3CX in South-East Europe. It is a recognition of the effort and commitment of the Optivoice team in providing high-performance communication solutions to our clients, responding to various challenges and facilitating rapid adaptation to the changes in the way of working generated by the pandemic situation. We thank you for being with us and we look confidently to the future, focusing on constantly improving the quality of our services.

Late last year, 3CX launched the V18 version, which brings a number of advantages over previous versions, offering the best audio quality, performance and reliability. With customer communication at the forefront, V18 offers an integrated all-in-one solution to communicate internally and connect with customers – via voice, live chat or video.

What’s new in V18

A new web interface design and a new desktop application

  • Better integration with the operating system
  • No browser extension needed
  • The call can be made directly from the page where you work (e.g. CRM)

Single sign-on support

  • Logging into the web application can be done using your Active Directory, Microsoft 365 or Google account.

Teams Integration

  • The cost-effective alternative to Microsoft365 calling plans
  • Optimal communication between 3CX and Teams users

Performance and security improvements

  • improved audio quality
  • better codec management
  • A+ safety level in Qualys laboratories and A in Immunilabs laboratories

Videoconferencing: improved performance, increased confidentiality and more stability

  • Conferences will run on their own instance
  • Completely rewritten web application, bringing resource optimization leading to better video playback and improved compatibility with older equipment
  • It is no longer necessary to exchange personal data with 3CX in order to generate an invitation or to enter a conference; invitations can be sent by: email, link, QR code or Whatsapp
  • New connectivity monitoring tools for IT administrators
  • Conferences can also be created, managed, deleted from third party applications such as ClickUp or MS Teams via Rest API
  • Mobile apps (Android and iOS) now allow viewing of shared information, PDF documents and participation in polls during conferences
  • New features for the organiser
  • The Web Meeting servers used by V16 will be closed on 30 March 2022

Better mobile apps (Android and iOS)

  • Support for iOS 15 and Android 12
  • Optimized audio reconnection when transitioning between Wi-Fi and mobile data
  • Better PUSH notifications
  • Siri integration
  • Bluetooth integration
  • Share documents from other applications in 3CX chat
  • Phone numbers you can call from chat
  • New applications must be downloaded before 1 May 2022

Good to know

After 30 November 2022, support for V16 will be withdrawn. Security patches will no longer be offered and it will no longer be possible to reinstall instances on versions older than V18.

For optimal operation and without loss of information, we recommend migrating to V18 by 28 February 2022.

If you need more information or migration support , do not hesitate to contact us.